Tenant Not Found or Access Denied
This tenant either does not exist in our system or access has been denied. Please verify you are using the correct domain or contact support for assistance.
Possible reasons and solutions:
1
Verify the correct domain
Double-check that you're accessing the correct domain associated with your Paymently
account.
2
Account may not exist
This tenant may not have been registered with Paymently. Contact support to verify your
account status.
3
Access may have been suspended
Your tenant access may have been temporarily suspended. Please contact support for
clarification.
4
Domain configuration issue
The domain may be pointing to Paymently but not properly configured in our system.
5
Contact support immediately
Our support team can help identify the issue and restore access to your account.
Need immediate assistance?
Our support team can help identify why access is denied and assist with account resolution.
Contact Support Now